Newsletter regulations

Effective date: 2 April 2025

1. DEFINITIONS

Consumer – any natural person acting for purposes outside their business or professional activity, in accordance with the UK Consumer Rights Act.
Newsletter – a free service provided electronically, consisting of sending promotional and informational content to the Client’s email address.
Store – the online store operated under the domain: www.michaelserge.co.uk.
Service Provider – BM ALBIN POPŁAWSKI, ul. Sucha 172, 66-004 Zielona Góra, Poland, VAT: PL9261565906.
Client – any individual who subscribes to the Newsletter.

2. NEWSLETTER SERVICE

Subscribing to the Newsletter is voluntary.
To use the service, a device with an internet connection, updated web browser, JavaScript and cookies enabled, and an active email address is required.
Newsletter emails will be sent to the email address provided by the Client during sign-up.
By subscribing, the Client enters into a service agreement with the Service Provider.
The Client is responsible for providing a valid and current email address.
Each email will contain an unsubscribe link.
The Client may unsubscribe at any time free of charge, either by using the link or emailing shop@michaelserge.com.
Unsubscribing immediately terminates the service.

3. COMPLAINTS

Complaints regarding the Newsletter should be directed to shop@michaelserge.com.
Complaints will be reviewed within 14 business days.

Alternative Dispute Resolution: Consumers may use EU dispute resolution services:

European Consumer Centre UK: https://www.ukecc.net/
Online Dispute Resolution (ODR): https://ec.europa.eu/consumers/odr

4. PERSONAL DATA

The data controller is the Service Provider.
Data is processed to provide the Newsletter service.
Legal basis: GDPR Article 6(1)(b) – contract, and Article 6(1)(f) – legitimate interests.
Data provision is voluntary but necessary to receive the service.
Data is stored until:
- the Client unsubscribes,
- the period for legal claims expires,
- or an objection is accepted (if based on legitimate interest).

Client rights include:

Access, rectification, deletion, restriction of processing,
Data portability,
Objection to processing (Article 21 GDPR).

Complaints can be submitted to the UK Information Commissioner’s Office (ICO).

5. FINAL PROVISIONS

The Service Provider may amend these Terms for significant reasons, such as:
- legal changes
- technical upgrades
Clients will be notified at least 7 days prior via email.
Continued use without objection constitutes acceptance.
Objection results in immediate termination of the service.
Unlawful content is prohibited.
The service contract is concluded in English.
Disputes with non-consumers fall under the jurisdiction of the Polish courts at the Service Provider’s seat.